KIORY 記憶
FAQ

常見問題

Frequently Asked Questions

屋企嗰位長輩唔識用WhatsApp,或者唔想同電話講嘢,點算?

唔緊要。你可以坐喺佢隔籬,幫佢錄第一段,之後佢通常會慣返。又或者你哋一齊做,你讀問題出嚟,佢答,你幫佢錄,一樣得。

What if my parent doesn't use WhatsApp, or doesn't want to talk to a phone?

That's fine. You can sit with them for the first recording, they usually settle in after that. Or do it together, you read the question aloud, they answer, you record it. Either way works.

啲錄音同相片,會唔會俾第三方睇到?

唔會。得你屋企人先睇到,我哋唔會賣或者分享畀第三方。想刪除幾時都得,WhatsApp我哋一聲就得。詳情睇私隱政策

Will our recordings and photos be shared with anyone else?

No. Only your family sees them. We never sell or share them with third parties. You can ask us to delete anything, anytime, just WhatsApp us. Full details in our Privacy Policy.

要幾耐先有本書?

錄音冇死線,你哋話事,慢慢錄都得。一收齊晒錄音,我哋整成書同印刷,會提前話你知大概要幾耐。

How long does it take?

Recording has no deadline, take as long as you need. Once we have everything, we'll tell you upfront how long the book itself will take.

如果整出嚟唔滿意呢?

印刷之前,你會睇到成書嘅proof先,覺得唔夠好,唔使畀錢,我哋唔會印。

What if we're not happy with the result?

You see the full proof before anything is printed. If it's not good enough, you don't pay, and we don't print it.

本書係咩語言?

中英對照。長輩嘅口語會照原文保留,唔會「升級」做書面語,佢自己嘅講法先係重點。

What language is the book in?

Bilingual, Cantonese and English. Their spoken words stay verbatim, we never "upgrade" them into formal written Chinese, their own way of speaking is the whole point.

本書用得耐唔耐?

穿線釘裝,唔用膠裝(10-20年就散)。無酸紙,唔會發黃變脆。不褪色顏料墨。整落嚟就係俾下一代留嘅。

How durable is the book?

Sewn binding, never glued (glue cracks in 10-20 years). Acid-free paper, won't yellow or turn brittle. Pigment ink that doesn't fade. Built to be passed down.

可以送畀屋企人做禮物咩?

啱晒。生日、父親節、母親節、結婚周年都得。想留低幾位長輩嘅故事?睇下家族套裝

Can I give this as a gift?

Yes, birthdays, Father's Day, Mother's Day, anniversaries. Capturing more than one elder? See the Family Series.

仲有其他問題?Still have questions?

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